About This Study Plan
This 14-day study plan breaks the MS-721 (Collaboration Communications Systems Engineer) exam preparation into 4 focused study sessions with a total of 15 actionable tasks. The plan covers all 4 exam domains — Plan and design collaboration communications systems, Configure and manage Teams meetings, webinars, and town halls, Configure and manage Teams Phone, Configure and manage Teams Rooms and devices — ensuring complete coverage of the exam blueprint. Focused two-week plan for Collaboration Communications Systems Engineer (MS-721).
Prerequisites
- Basic Teams admin knowledge
- 60–90 minutes daily
Study Schedule
- Network assessment and bandwidth planning for voice
- SBC architecture, certificates, and media bypass
- QoS configuration and network testing tools
- Teams Rooms setup: accounts, policies, and licensing
- Audio conferencing configuration and bridge management
- Meeting policies for enterprise scenarios
- Webinar and Town hall administration
- Direct Routing trunk configuration and failover
- Voice routing policies, dial plans, and normalization
- Auto attendants and call queues design and implementation
- Emergency calling and number management
- Device deployment, compliance, and monitoring
- Full mock exam and focus on weakest domain
- Direct Routing scenario practice
- Final flashcard pass
Study Tips
Draw out Direct Routing call flows to internalize the routing chain.
Know the difference between media bypass and Location-Based Routing.
Practice designing auto attendant flows for complex business scenarios.
Recommended Microsoft 365 Study Resources
Supplement this study plan with Microsoft Learn's free MS-721 learning path, which provides interactive modules and sandboxed Microsoft 365 environments. The Microsoft Virtual Training Days programme also offers free instructor-led sessions with a 50% exam discount voucher upon completion.
Ready to Practice?
Put your study plan into action with Collaboration Communications Systems Engineer practice questions.